• CAPS online


Frequently Asked Questions for Online Students

Student Email

All students are required to use their campus email address for university communications.

Start here for information about logging on for the first time.

Click here to log into UMass Boston webmail.


All registered UMass students have a WISER account, a self-service tool that allows students to access their academic, financial, and demographic information. If you are a first-time student taking an open-enrollment course, your WISER account will be created when the registration process is completed. Note: It can take 2 hours before you can access your account.

Click here to access WISER.

Blackboard Learn

Blackboard Learn is a web-based course management system used throughout all UMass campuses. It allows instructors to enhance your online learning experience by offering discussions, readings, multimedia materials, course information (such as a syllabus, and required texts), assignments, and assessments.

LOG ON to Blackboard: https://umb.umassonline.net/
Username: Same as your Student email Login (NO @umb.edu)
Password: Same as your Student email password

The most up-to-date list of supported browsers can be found at: Blackboard Learn 9.1 Supported Browsers

Blackboard Support

Blackboard Learn 9.1 Support

Password Management (for email, Blackboard, and other campus systems)

Password ManagementĀ (for email, Blackboard, and other campus systems)

Hoonuit/Atomic Learning

Hoonuit (formerly Atomic Learning) offers video trainings on hundreds of applications. UMass Boston students, faculty and staff get free, 24-7 access to tutorials for everything from Microsoft Office to GarageBand. Click here to access Hoonuit.

IT Support

Information regarding all technical issues including Webmail and Blackboard Vista can be found on the Information Technology home page: http://www.umb.edu/itĀ 

Current CAPS Course Offerings

Click here to browse CAPS classes.

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